Refund Policy

KinkAI does not run on a subscription. You buy a pack of Kredits once, and they sit in your account until you spend them. Nothing renews and no further payment is taken unless you buy again.

Your first model is free, so you can see whether the result looks like you before spending anything.

Kredits are a digital product and are granted to your account immediately on payment. For that reason refunds are not automatically provided for:

• Kredits you have already spent
• Change of mind after purchase
• Not getting round to using them
• Results that are not to your taste, where the service worked as described

Refunds are considered at our discretion, and we would rather sort a problem out than argue about it. Cases we will always look at include:

• Duplicate charges, for example an accidental double payment
• Kredits taken but not granted to your account
• A genuine technical fault that made the service unusable and that we could not resolve in reasonable time

Each request is reviewed individually. Making a request does not by itself guarantee a refund.

Email support@kinkcoach.me with the email address you used at purchase and a short description of what went wrong. We aim to respond within 24 to 48 hours.

If a chargeback is raised with your bank or card provider before contacting us, access may be suspended while the dispute is reviewed, and we may provide relevant transaction information to the payment provider. Please contact us first, because it is nearly always quicker.

support@kinkcoach.me